How to Choose the Right Cleaning Company for You

Posted on 15th October 2013 by Direct Cleaning Services

When choosing a company to take care of the cleaning duties in your office or business premises there are many important factors to reflect on; you need to be certain that you have the right company carrying out the right services. A revolving door of different cleaning companies will cost you more and have a detrimental effect on the level of hygiene throughout your building.

Past

A common tool to assess prospective cleaning companies are references, reviews and testimonials, using a previous client they have worked for you can gain an insight into how thorough their services were and how satisfied their client was with their work. Generally they will provide references which flatter them rather than risk being arraigned by a customer who wasn’t satisfied – bear this in mind and take references with a pinch of salt.

Also, investigate whether they have handled premises such as your own before, experience in a similar operation can benefit you greatly as you won’t need to work so many kinks out of the service, they should already have a decent plan of action. If you have a large building to cover and they have never dealt with a company of your size then it will be a judgement call as to whether you think they can handle it, so they will need to be pretty convincing.

Present

If you have chosen the company you want to hand your cleaning duties to then make sure you get as much information from them as you can. Ask who will be in charge of the cleaning day to day, find out which products they are using and where they are getting their equipment from. Some operators may assume you have the equipment for them already, you need to establish these things before you employ a company. Access to your building also falls under this category, clear lines of communication need to be established so they know your security routines and protocol when they are on your premises.

Anyone trying to lock you into a contract for the cessation of their services of more than 30 days needs to be investigated further. Usually a 30 day notice should be more than sufficient; you don’t want to face prolonged agony if you aren’t content with the way things are being handled.

Future

It is perfectly reasonable to safeguard your business by asking questions about the future of your relationship with a cleaning company. Make it your business to know about how they select their staff and how you need to contact about reviewing anything you’re not happy with once the service begins.

If you have an emergency will they be able to respond? Often you might need a cleaner outside of your normal arrangement or 24 hour response, it pays to know how much you are going to be able to rely on a company and friction will occur if you assume that you can call in the middle of the night for immediate response. This is something to consider if realise you need more readily available cleaning services than they can provide – or if the circumstances of your business hours changes.

For professional, affordable cleaning services which are flexible to suit your needs in Sheffield then get in touch with us at Direct Cleaning Services today. No matter what your commercial business, we have the quality cleaning service package for you.